Member Payment Representative

United States-IL-Chicago
Work Status
Member Payment Operations
FLSA Status
Requisition ID

Start a Rewarding Career with Alliant

Why Alliant?

We’re not a typical financial institution – we’re better. We’re an innovative, fun-loving, highly-engaged group of professionals that are committed to our company and the communities we do business in. We love to recognize and celebrate each other.


Over 90% of our employees say we are a great workplace that is focused on our mission, vision and the future of banking.


What will your day look like?

You will be responsible for complex operational tasks and projects within Member Payment Operations. Additionally, the Member Payment Representative acts as a resource for two or more of the major functions of the department. This individual must serve as primary contact and customer service representative for the department.



Do you see yourself doing this?

  • You will reverse payments and deposits to balance the daily return cash letter
  • You are able to assists various departments with adjustments related to returned checks.
  • You review, research, process and adjust member’s accounts for share draft clearing discrepancies on daily exception report.
  • You are focused on compliance and ensure we meet government and NACHA rules and regulations.
  • You have strong communication skills with members and other financial institutions regarding member issues.
  • You can efficiently process incoming/outgoing domestic and international wires while following strict procedures.


What makes you a great fit?

You’ll be a great fit if in addition to the completion of a Bachelor’s degree in Business, Accounting or Finance, 1-3 years of customer service experience in banking, or ACH/checking processing; or an equivalent combination of training and experience, and you have:

  • Some experience with ACH, wires, checking or payroll desired
  • Intermediate skills in Excel and Word
  • Knowledge of basic accounting methods
  • Must be able to multi-task in a fast-paced environment
  • Demonstrates excellent communication skills both written and verbal


When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:

  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off


Still not convinced? 

We’re on the list of 100 Best Medium Companies to work for, check it out here. For more details you can also visit our Glassdoor and LinkedIn profiles.



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