Fraud Detection Supervisor

United States-IL-Chicago
Work Status
Full-Time
Department
Fraud
FLSA Status
Exempt
Requisition ID
2018-1787

Start a Rewarding Career with Alliant

Why Alliant?

We’re not a typical financial institution – we’re better. We’re an innovative, fun-loving, highly-engaged group of professionals that are committed to our company and the communities we do business in. We love to recognize and celebrate each other.

 

Over 90% of our employees say we are a great workplace that is focused on our mission, vision and the future of banking.

 

What will your day look like?

You will be responsible for supervising the day to day operations of the Fraud department. Work involved moderate difficulty in monitoring department service levels while working closely with the team to develop policies, strategies and processes for minimizing the risk of loss from fraud, abuse and compliance violations.

Responsibilities

Do you see yourself doing this?

 

  • Supervises the day-to-day operations of the Fraud Detection team which include the review of suspicious membership applications, and transactions.
  • Prioritizes and delegates the work within the Fraud Detection team while managing the daily supervision and escalations from the Fraud Analysts
  • Researches and reports on advanced fraud related issues as well as make recommendations for improvements.
  • Establishes and maintains specific Fraud procedures within the Fraud Manual and ensures compliance with credit union policies. Monitors all staff tasks for compliance with BSA and credit union policies.
  • Manages the fraud analysts to include staffing, performance appraisals, training, salary recommendations, corrective action and terminations.
  • Provide ongoing training and coaching for fraud analysts in order to improve performance.
  • Maintains effective communication with all credit union employees to ensure constant exchange of information.
  • Works with the department fraud prevention strategist to continually monitor, review and recommend parameters and rule updates.
  • Accurately gathers data on fraud trends and submits monthly reports to fraud manager.
  • Assist as a back up to the fraud investigations supervisor in reviewing and filing Suspicious Activity Reports
  • Ensures compliance with all applicable state and federal laws, company procedures and policies.
  • Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with privacy act directives.

Qualifications

What makes you a great fit?

You’ll be a great fit if in addition to the completion of a Bachelor’s degree, 5 years working in fraud investigations; or equivalent combination training and experience, management experience, and you have:

  • Strong analytical and communications skills required and project management ability
  • Basic PC skills using Word and Excel
  • Previous financial institution or credit union experience preferred

 

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:
  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off

Still not convinced?

We’re on the list of 100 Best Medium Companies to work for, check it out here. For more details you can also visit our Glassdoor and LinkedIn profiles.

 

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