We’re not a typical financial institution – we’re better. We’re an innovative, fun-loving, highly-engaged group of professionals that are committed to our company and the communities we do business in. We love to recognize and celebrate each other.
Over 90% of our employees say we are a great workplace that is focused on our mission, vision and the future of banking.
What will your day look like?
You will be responsible for coordinating contact center call and loan quality reviews along with assisting audits. Collaborates with contact center leadership in order to allow for continuous service level and quality improvements. Work involves moderate difficulty in managing multiple items efficiently and accurately at one time. Resources to do the job require reliance on project management skills and knowledge as well as call center operations experience.
Do you see yourself doing this?
What makes you a great fit?
You’ll be a great fit if in addition to the completion of a Bachelor’s degree, 1-3 years of customer service experience in a contact center environment; or an equivalent combination of training and experience, and you have:
When you’re happy, we’re happy!
As a thank you for joining our team, you’ll benefit from:
Still not convinced?