Operations Implementation Specialist

Job Location
United States-IL-Chicago
Work Status
Full-Time
Department
Operations Implementation
FLSA Status
Exempt
Requisition ID
2018-1800

Start a Rewarding Career with Alliant

Why Alliant?

We’re not a typical financial institution – we’re better. We’re an innovative, fun-loving, highly-engaged group of professionals that are committed to our company and the communities we do business in. We love to recognize and celebrate each other.

 

Over 90% of our employees say we are a great workplace that is focused on our mission, vision and the future of banking.

 

What will your day look like?

You will be responsible for partnering with product and project managers, process owners, and other key stakeholder groups to operationalize enterprise-level and intra-departmental change initiatives. The Operations Implementation Specialist will execute on the project/ product lifecycle from creation of business requirements through implementation. The Operations Implementation Specialist will operate as a consultant on enterprise-level projects/product launches.

Responsibilities

Do you see yourself doing this?

  • Lead the development and participate in the day-to-day execution of business requirements, test plans, lead and perform User Acceptance Testing, develop and deliver end-user training, job aids, or other communication, create or amend operating procedures, and develop/maintain process flow diagrams for intra-departmental change initiatives
  • Participate in vendor capabilities assessment, selection, and conversion
  • Identify continuous operational improvement opportunities and service efficiency initiatives; recommend solutions, and lead the implementation of agreed upon changes
  • Raises expectations of self by continuously learning and broadening industry knowledge and technical skills
  • Support the operational implementation of new products and enhancements to existing products/channels
  • Develop and produce key management reports to improve efficiencies, minimize Credit Union risk and maintain compliance

Qualifications

What makes you a great fit?

You’ll be a great fit if in addition to the completion of a Bachelor’s degree in Business, Finance, or equivalent required, 1-3 years in project management and working with third-party vendors to deliver technical solutions, and you have functional knowledge of:

  • Depository products including checking/savings, IRA, and HSA accounts;
  • VISA Operating Rules and Regulations, governmental regulations, a solid knowledge of card services’ various networks and processing relationships, and ATM/Network industry product development;
  • Remittance processing and electronic fund transfers including ACH and wire transfers; and ability to stay informed on associated regulatory changes and industry trends;
  • Ability to use a continuous improvement approach to develop and enhance policies, procedures, and business initiatives
  • Excellent communication and presentation skills both verbal and written and at all organizational levels
  • Proficiency with MS Project, Visio, and the MS Office Suite

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:

  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off

 

Still not convinced?

We’re on the list of 100 Best Medium Companies to work for, check it out here. For more details you can also visit our Glassdoor and LinkedIn profiles.

 

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