Fraud Investigations Supervisor

Job Location
United States-IL-Chicago
Work Status
Full-Time
Department
Fraud
FLSA Status
Exempt
Requisition ID
2018-1801

Start a Rewarding Career with Alliant

Why Alliant?

We’re not a typical financial institution – we’re better. We’re an innovative, fun-loving, highly-engaged group of professionals that are committed to our company and the communities we do business in. We love to recognize and celebrate each other.

 

Over 90% of our employees say we are a great workplace that is focused on our mission, vision and the future of banking.

 

What will your day look like?

You will be responsible for supervising the day to day operations of the Fraud department. Work involved moderate difficulty in monitoring department service levels while working closely with the team to develop policies, strategies and processes for minimizing the risk of loss from fraud, abuse and compliance violations.

Responsibilities

Do you see yourself doing this?

  • Prioritizes and delegates the work within Fraud Investigations while managing the daily supervision and escalations from the Fraud Investigators
  • Researches and reports on advanced fraud related issues as well as make recommendations for improvements
  • Establishes and maintains specific Fraud procedures within the Fraud Manual and ensures compliance with credit union policies.  Monitors all staff tasks for compliance with BSA and credit union policies
  • Perform routine review of staff’s monthly status updates for discrepancies and potential loss issues
  • Manages the investigators to include staffing, performance appraisals, training, salary recommendations, corrective action and terminations
  • Provide ongoing training and coaching for fraud employees in order to improve performance
  • Works with internal customers and vendors for testing system of fraud upgrades.  Maintains effective communication with all credit union employees to ensure constant exchange of information and to promote cross-training      
  • Leads in the prosecution efforts of any account causing the credit union a loss when facts have been established proving that a financial crime has occurred
  • Works with the department manager to continually monitor, review and recommend disposition of suspicious claims in a prompt and expedient manner
  • Represents the credit union in court proceedings for both civil and criminal cases and recommends settlement solutions based upon a thorough knowledge of fraud related laws and practices
  • Prepares and files Suspicious Activity Reports

Qualifications

What makes you a great fit?

You’ll be a great fit if in addition to the completion of a Bachelor’s degree, 2 years working in fraud investigations; or equivalent combination training and experience, management experience, and you have:

  • Strong analytical and communications skills required and project management ability
  • Basic PC skills using Word and Excel
  • Previous financial institution or credit union experience preferred

 

When you’re happy, we’re happy!

As a thank you for joining our team, you’ll benefit from:
  • Competitive medical, dental, and free vision benefits
  • Competitive compensation plan
  • Contributions towards gym memberships
  • Generous PTO and banking holidays off

Still not convinced?

We’re on the list of 100 Best Medium Companies to work for, check it out here. For more details you can also visit our Glassdoor and LinkedIn profiles.

 

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