• Outbound Sales Consultant

    Job Location
    United States-IL-Rolling Meadows
    Work Status
    Full-Time
    Department
    Commercial Lending
    FLSA Status
    Non-Exempt
    Requisition ID
    2018-1883
  • Start a Rewarding Career with Alliant

    Why Alliant?

    We’re not a typical financial institution – we’re better. We’re an innovative, fun-loving, highly-engaged group of professionals that are committed to our company and the communities we do business in. We love to recognize and celebrate each other.

                                     

    Over 90% of our employees say we are a great workplace that is focused on our mission, vision and the future of banking.

     

    What will your day look like?

    You will be responsible for providing consultative service and support to credit union members via the Member Contact Center. Work involves proactively reaching out to existing and potential credit union members to evaluate and identify the member’s financial needs with the aid of cross-sell triggers, and originating new accounts or making targeted referrals to internal business partners that result in deeper relationships, high levels of member satisfaction, and increased sales for the credit union in order to successfully achieve both individual and team targets. Resources to do the job require reliance on technical knowledge of credit union products, policy and procedures as well as exemplary member service skills.

    Responsibilities

    Do you see yourself doing this?

    • Proactively reach out to potential and existing credit union members via phone and email using provided contact lists to uncover needs for members that can be filled with credit union products.
    • Using needs-based sales techniques, discuss all products that could potentially deepen a members relationship with the credit union and provide greater financial value to the member.
    • Responsible for meeting and exceeding individual and team relationship sales targets.
    • Identify and evaluate member’s financial needs from members within the Sales Tracking and Referral System and recommend the appropriate product solutions and services using needs-based sales techniques.
    • Make qualified referrals for consumer loan, investment, insurance, and real estate lending products. Participate in targeted product campaigns and achieves product sales targets for deposit accounts, loans, and VISA originations.        
    • Processes loan applications by generating a loan application with member financial information derived from the member interview over the phone.
    • Insures loan applications are complete and meet credit union Quality Assurance standards.       

    Qualifications

    What makes you a great fit?

    You’ll be a great fit if in addition to the completion of a High School Diploma (college preferred), 3-5 years in banking or customer service; or an equivalent combination of training and experience, and you have:

    • Previous sales experience preferred
    • Basic math skills and good computer knowledge including typing skills required
    • Excellent verbal and written communication skills
    • Must demonstrate a professional phone manner and the ability to work independently
    • Comfortable working a restrictive environment requiring extended periods of time at a fixed work position
    • Secondary language skills desirable

     

    When you’re happy, we’re happy!

    As a thank you for joining our team, you’ll benefit from:

    • Competitive medical, dental, and free vision benefits
    • Competitive compensation plan
    • Contributions towards gym memberships
    • Generous PTO and banking holidays off

     

    Still not convinced?

    We’re on the list of 100 Best Medium Companies to work for, check it out here. For more details you can also visit our Glassdoor and LinkedIn profiles.

     

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