We’re not a typical financial institution – we’re better. We’re an innovative, fun-loving, highly-engaged group of professionals that are committed to our company and the communities we do business in. We love to recognize and celebrate each other.
Over 90% of our employees say we are a great workplace that is focused on our mission, vision and the future of banking.
What will your day look like?
You will be responsible for leading and coaching a team engaged in advanced collections activities for loan and depository products including, but not limited to: credit cards, mortgages, auto, student and personal loans. You will provide supervision of daily collections activities including making and receiving calls to members to establish payment arrangements, extensive skip tracing, investigating delinquencies, negotiating temporary modified re-payment terms for members experiencing financial hardship, negotiating modified re-payment terms for total loss or repossession deficiency balances, negotiating settlements on closed lines of credit, investigating loss mitigation options for deceased members, and performing collections activities during the repossession process including facilitating redemption of repossessed vehicles. In addition, you will ensure the team members are compliant with policies, procedures, laws and regulations.
The Supervisor, Sr. Collectors is responsible for driving employee development and performance management by monitoring, motivating, recognizing and coaching the team in order to enhance job performance. the operational day-to-day business processes and technical platforms, vendor relationships to optimize and oversee Consumer Lending loss prevention and loss mitigation activities.
Do you see yourself doing this?
What makes you a great fit?
You’ll be a great fit if in addition to the completion of a high school diploma (Bachelor’s degree preferred), minimum of 3 years in collections 2 of which include supervisory experience, required; repossession experience preferred and you have:
When you’re happy, we’re happy!
As a thank you for joining our team, you’ll benefit from:
Still not convinced?