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Join our team and shape the future of digital banking
Fully digital. Fully human. Full of possibility.
With over 88 years of history and more than $19 billion in assets, Alliant Credit Union is the largest credit union in Illinois and the 8th largest in the U.S. We’re a 100% digital not-for-profit financial cooperative, with no physical location outside our Chicago corporate headquarters. Consistently ranked as a top credit union by numerous publications such as NerdWallet, the Wall Street Journal and CNBC, we’re also proudly one of Built In’s Best Places to Work in Chicago.
Alliant has more than 850 employees, with our headquarters located on the northwest side of Chicago near O’Hare International Airport. Our guiding principles (Savvy, Selfless and Socially Responsible) combine with our shared values (Unleash Talent, Be Bold, Wow Members, Build Together, and Do Good) to create an environment with boundless potential.
We defy convention by putting people at the center of everything we do and providing our members with experiences that redefine the financial industry. When 100% digital meets 100% human, we can break down walls and create an environment where the possibilities are endless.
Our future is driven by our passion for being bold disruptors of the traditional way of doing things. We work in a dynamic, ever-changing environment, with a purpose-driven hybrid approach where we encourage one another to unleash brilliance and use our unique skills to make a difference.
When you join Alliant, you’ll discover an environment where you have countless opportunities to challenge the status quo in a collaborative, free-thinking environment. Enjoy office perks like weekly free lunches and “go green” initiatives, as well as participate in our mission to bridge the gap between tech and people through our digital equity work.
Here you can view our current job openings and apply for positions online. Or, if you prefer, you can submit your resume for general consideration.
Do you know somebody whom you feel would be interested in joining our team? Please refer them to us!
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In this role, you will be responsible to transform the way we interact with our customers and support the needs of various business units to deliver assets that drive engagement and significantly improve customer experience in innovative ways. Design, clean, and engaging marketing collateral spanning multiple mediums and platforms including websites, social, landing pages, newsletters, emails, long and short form content, infographics, event booths, videos and presentations.
Alliant Credit Union is seeking Senior Manager, Decision Science in Chicago, IL with the following requirements: Master’s degree in Business Analytics or related quantitative field or foreign equivalent degree. 8 years of related experience. Required Skills: Lead the development, validation, documentation, and implementation of statistical and advanced machine learning models across consumer lending lifecycle, including underwriting, account management using analytical tools like R, Python and SQL (7 yrs); Lead and develop predictive models and strategies for Collections portfolio, including early collections, late collections, and post charge-off recoveries using internal and credit bureau data and tools like R, Python and SQL (7 yrs); Lead and mentor data scientists and analysts in analytical projects (5 yrs); Develop propensity models and share of wallet analysis to better select consumers for marketing campaigns using analytical tools like R, Python, SQL in on-premise and cloud environment (4 yrs); Deploy machine learning models in production, design experiments and monitor performance for A/B tests (5 yrs). 100% telecommuting; must live near a major airport. 10% travel required. Co headquarters in Chicago, IL.
Anyone interested in this position may apply online at www.alliantcreditunion.org, click ‘careers’ and search for Job Title.
In this role, you will be responsible to collaborate with business teams and data owners to successfully implement and maintain enterprise-level business analytics and data warehousing solutions. Support the business partners with reports, via Power BI and Tableau dashboards, and self-service analytics requirements. Work on multiple high-level projects concurrently and design, implement, and operate the business intelligence toolkit.
In this role, you will be responsible for processing new membership and depository account openings for products including checking/savings, certificates, UTMA, Guardianship, Organizational and Trust accounts that come in via multiple channels. You will report to the Manager of Member Care Experience and will validate applicant’s basis of eligibility and ensures requirements are met. Processes and follows up on applications that need manual review by determining what additional information and documentation is needed from the applicant.
In this role, you will be responsible for analyzing and evaluating technical products such as software applications and digital platforms, ensuring functionality, usability, and overall performance. Analyzing business requirements and convert them into technical specification, collaborate with cross-functional teams, including product managers, engineers, SQAs, architects, and designers, to gather requirements write and refine user stories, conduct research, and provide valuable insights to drive product improvements.
In this role, you will be responsible for a diverse range of duties which includes monitoring, oversight and maintenance of the Commercial Real Estate Lending book. Reporting to the Senior Manager of Comm Clos & Admin, this role will promote and enhance a risk-aware culture by adhering to established standards and regulatory requirements. Perform annual asset and borrower reviews for Commercial Real Estate portfolio. Perform portfolio surveillance and early risk detection on insurance, property conditions, and covenant compliance.
In this role, you will lead and coordinate Human Resources activities within a business unit/division and serve as primary support for senior managers and their teams. Act as a trusted advisor and have a solid understanding of HR policies, procedures and solutions that help achieve client and service objectives. In partnership with the management and other team members, drive and deploy integrated talent management, employee development, compensation, performance management, organization transformation and workplace strategies.
As an Application Support Specialist, you will report to the Senior Manager of the Service Desk and Support team. In this role, you will ensure the smooth functioning of software applications such as on-line banking and mobile banking by providing technical assistance to users, and contributing to the overall success of our technology solutions.
In this role, you coordinate the planning, scheduling, and support of HR's training programs to meet the needs of the organization. Assist in the maintenance of a variety of training resources, curriculum databases and training records. Work with team to set up the facilitation of training sessions for subject matter experts (SMEs). Assist with project documentation, including templates, communication, and analysis.
In this role, you will be responsible for developing and managing complex campaigns across multiple channels and drive brand awareness. Responsible for elevating the credit union's reach and results across search, programmatic, social, affiliate and other digital advertising. Oversee different aspects of paid media advertising across various digital platforms. Build, execute and manage the strategy for digital landscape across paid search, paid social media, affiliate, advertising partnerships, and other display and video ads and marketing budgets.
The Sr Manager, of Software Engineering for Digital Banking Platforms. Will lead the mobile banking and online banking strategy through the management of a team of Software Engineers, mobile developers, API Evangelists, and Staff Augmentation resources. This position requires a candidate to have an established background in managing the development of financial industry digital banking solutions, agile software development, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment.
In this role, you will service consumer loans from post-origination or through payoff date. Creates a positive experience for new members who recently obtained a vehicle loan through inbound and outbound call campaigns. Educates members on various information related to their new loan relationship. Answers incoming inquiry calls, as well as performs operational tasks related to securing collateral for both the auto loan and Home Equity portfolios and releasing the title/home equity mortgage upon payoff. Serves as a subject matter expert for various aspects of inquiries or questions related to consumer loans for both internal and external members.
As a Collections Representative, you will service early stages of delinquency for member loan and depository products including, but not limited to credit cards, mortgages, auto, student and personal loans. This position will report to the Supervisor of Collections. This role will make and receive calls to members in order to facilitate one-time payments, performing transfer transactions between Alliant accounts, updating member contact information and establishing automatic payments or third-party authorizations.
In this role, you will be responsible for elevating the credit union's reach and results across search, programmatic, social, affiliate and other digital advertising. Build, execute, manage and optimize paid search, paid social media, affiliate, remarketing and other paid display and video ads.
In this role, you will develop, edit and analyze digital platforms, software applications, systems integration, cloud services, databases, reporting, or business analytics to support corporate business objectives. Solve complex technical problems and guide team in the implementation of full solutions built on different platforms and technologies requiring front-end, back-end (APIs), database and DevSecOps development. Understand the products and their interactions to design complex solutions and plan for how new products/features fit into the larger ecosystem.
In this role, you will be responsible for the development of new mortgage business from both credit union members and non-credit union referral sources. Work includes prospecting non-member borrowers and referral sources as well as prospecting to credit union provided lead opportunities using knowledge of credit union products and mortgage guidelines, as well as an overall knowledge of mortgage lending and current market conditions.
In this role, you will develop, edit and analyze digital platforms, Mulesoft software applications, systems integration, cloud services, databases, reporting, or business analytics to support corporate business objectives. Solve complex technical problems and guide team in the implementation of full solutions built on different platforms and technologies requiring front-end, back-end (API/Microserivess), database and DevSecOps development. Understand the products and their interactions to design complex solutions and plan for how new products/features fit into the larger ecosystem.
Alliant Credit Union is looking for an outgoing individual to serve as the face of our institution to work in a hybrid capacity. The customer service representative will provide consultative service and support to credit union members via telephone. They will resolve member issues, evaluate and identify the member’s financial needs with compassion and care. Additionally, they will build relationships with members in order to excellent service and member satisfaction, and targeted referrals to internal business partners that result in deeper relationships. The representative will educate members on credit union products, policies and regulatory compliance as well as provide members with assistance on account maintenance.
In this role, you will manage loan pipeline by preparing loan applications for submission to underwriting to obtain a clear to close with the specified dates of the loan application and applicable sales contract. Reviews mortgage applications and supporting loan documents to ensure they meet the set credit conditions. Verifies the accuracy and completeness of each document and provides support to team members and other lines of business staff while maintaining a close partnership with their assigned team.
The Sr. Systems Engineer will design and plan assigned system projects while also providing technical support. Understand assigned platforms and current technology as well as acts as an expert in assigned systems such as Windows Servers, Activate Directory, VMWare, Cisco UCS, Backup systems, DNS, SAN Technologies, and Hyper Converged Systems.
