Sr. Associate Loss Mitigation Specialist - #Hybrid

In this role, you will be responsible for approving vehicles for repossession and the collection of charged off debt. Provide support for inbound and outbound call operations and responding to debt validations while ensuring compliance with department policies, state and federal collection laws, as well as collection guidelines. 

• Review repossession recommendations, approve or deny to reduce loss to the credit union, while exhausting skip trace efforts in order to locate vehicles.
• Monitor repossession agents to ensure timely vehicles recovery and prepare repossession notices.
• Respond to charged off member’s questions or concerns via phone or email.
• Work with debt settlement companies to negotiate settlements and follow up with vendors to address debt validations.
• Maintain working relationships with attorneys, vendors, and agencies that support collections and specialty areas.
• Manage charged-off inventory with accuracy and proactive oversight to ensure effective handling and resolution.
• Create and deliver informative reporting to show vendor performance.
• Research, evaluate, design, and test the need and development of process and product changes.
• Support with designing and implementing new reports, queues, views, or other enhancements in Akcelerant and manage communication with Akcelerant for successful project resolution.
• Participate in new and innovative projects to improve efficient servicing operations and success of strategy and collaborate with internal partners to accomplish department and organizational goals.

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎$47,200 - $64,900 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

Additional Compensation: Annual performance bonus 

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits:

• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays 
• Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.