Associate Loss Mitigation Specialist - #Hybrid

Job Location
United States-IL-Chicago
Work Status
Full-Time
Department
Consumer Loan Servicing & Collections 390
FLSA Status
Non-Exempt
Requisition ID
2025-4192
Career Level
S2

In this role, you will review invoices for accuracy and processing them timely on applicable systems. Ensure repossession proceeds are accurate, timely and processed on applicable systems. Complete monthly attorney reviews. Resources to do the job require reliance on technical knowledge of department policy, state and federal collection laws, as well as collection guidelines.

Responsibilities

  • Process legal invoices promptly and ensure that accurate records. Maintain and reconcile legal invoices resolving discrepancies.
  • Process repossession sale proceeds and prepare required notices for members and ensure timely delivery.
  • Work with repossession agencies to ensure the credit union is receiving repossession remittances.
  • Monitor attorney status reports from and validate attorneys are meeting service level agreements and reviews aged attorney accounts and make recommendations for recovery action.
  • Research, evaluate, design, and test the need and development of process and product changes.
  • Support with designing and implementing new reports, queues, views, or other systemic enhancements and manage communication with system administrators to ensure successful project resolution.
  • Participate in new and innovative projects to improve efficient servicing operations and success of strategy and collaborate with internal partners to accomplish department and organizational goals.

Education:
  • High School Diploma or Equivalent - Minimum
 
Years of Experience:
  • 2 years - Collections, loan servicing or related - Minimum
  • 3 years - Collections, loan servicing or related - Preferred
 

 

 

 

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎$18.08 - $24.86 Hourly. Actual compensation will be determined using factors such as experience, skills & knowledge. 

Additional Compensation: Annual performance bonus 

Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits:

  • Work from home up to 3 days a week
  • Paid parental leave
  • Employee discount programs
  • Time off including paid personal and sick days
  • 11 paid holidays 
  • Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

 

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

 

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

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