Join our team and shape the future of digital banking
Fully digital. Fully human. Full of possibility.
With over 88 years of history and more than $19 billion in assets, Alliant Credit Union is the largest credit union in Illinois and the 8th largest in the U.S. We’re a 100% digital not-for-profit financial cooperative, with no physical location outside our Chicago corporate headquarters. Consistently ranked as a top credit union by numerous publications such as NerdWallet, the Wall Street Journal and CNBC, we’re also proudly one of Built In’s Best Places to Work in Chicago.
Alliant has more than 850 employees, with our headquarters located on the northwest side of Chicago near O’Hare International Airport. Our guiding principles (Savvy, Selfless and Socially Responsible) combine with our shared values (Unleash Talent, Be Bold, Wow Members, Build Together, and Do Good) to create an environment with boundless potential.
We defy convention by putting people at the center of everything we do and providing our members with experiences that redefine the financial industry. When 100% digital meets 100% human, we can break down walls and create an environment where the possibilities are endless.
Our future is driven by our passion for being bold disruptors of the traditional way of doing things. We work in a dynamic, ever-changing environment, with a purpose-driven hybrid approach where we encourage one another to unleash brilliance and use our unique skills to make a difference.
When you join Alliant, you’ll discover an environment where you have countless opportunities to challenge the status quo in a collaborative, free-thinking environment. Enjoy office perks like weekly free lunches and “go green” initiatives, as well as participate in our mission to bridge the gap between tech and people through our digital equity work.
Here you can view our current job openings and apply for positions online. Or, if you prefer, you can submit your resume for general consideration.
Do you know somebody whom you feel would be interested in joining our team? Please refer them to us!
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The Director, Marketing & Communication will shape and execute Alliant Credit Union’s brand expression across visual, written, and communication channels. Oversee the creative design, content writing, and media & communications teams, including Public Relations (PR), internal communications, and crisis response. Ensure a cohesive, compelling, and compliant brand presence that resonates with members, employees, and the broader public. The position will report to the VP Head of Marketing.
In this role, you will oversee secondary marketing functions and aspects of mortgage loan activities. Establish mortgage programs and pricing to drive income through the use of loan sales and the portfolio. Work with leaders to develop, maintain, and price the portfolio mortgage loan programs. Monitor the mortgage secondary market and establishment of daily mortgage prices/rates used by Alliant and Third-Party Originators (TPOs). Manage the daily risk position and execution of loan deliveries into the secondary market. Develop and implement new saleable secondary market mortgage programs, enhancements or modifications to existing programs.
In this role, you will design, development and implement assigned platform in a collaborative and inclusive agile team. You will use foundational technical knowledge of full stack solution development utilizing technologies such as.NET/Web or other assigned technologies, structured programming concepts, architecture and process enhancement. Focus on applying industry standard software engineering practices to software development lifecycle and deliver quality results.
In this role, you will underwrite and render loan decisions on consumer loans referred and received. Review applicant credit information and determine and communicate loan decisions in accordance with underwriting and compliance standards, credit union policy and risk tolerance in a high volume, fast paced environment. Ability to analyze and interpret credit information including but not limited to income verifications, tax returns, and collateral valuations.
In this role, you will be responsible for reviewing and analyzing fraud alerts to mitigate fraud losses to Alliant Credit Union. Identify fraud patterns impacting member's deposit accounts.
In this role, you will oversee the daily operations of the dispute processing team, ensure efficient and accurate resolution of member disputes. Manage a team, develop strategies to streamline dispute resolution processes, and ensure compliance with regulatory standards. Collaborate with various departments to enhance customer satisfaction and financial accuracy.
In this role, you will be responsible to partner with cross-functional team members to co-lead planning, forecasting and analytical efforts to deliver financial commitments, balanced with a sense of integrity and fiscal responsibilities. Direct and lead the annual planning, rolling forecasts, and business planning including formulation of the income statement, cost center-level expense planning, and presentations to the senior management team.
In this role, you will support the Information security governance, risk management and compliance program, focusing on compliance and assurance. Facilitate the compliance and assurance program, by performing assurance assessments to ensure Alliant Credit Union (ACU) is compliant with regulatory and legal obligations. Help maintain the technical control library ensure assessments align securing ACU. Facilitate IT issue management by work with employees on scheduling calls and going over the issue and resolution.
In this role, you will manage the daily workflow of member applications by utilizing appropriate fulfillment software and systems, including CLOS and Mantl. Ensure efficient and accurate processing of applicable financial transactions ensure adherence to established policies and procedures.
In this role, you will ensure the efficient and accurate processing of loan funding requests. Verify loan documents, coordinate with various departments to ensure compliance, and facilitate the disbursement of funds. Serve as the final contact with the member to ensure an excellent member experience. Collaborate with third-party vendors to ensure timely recording of HELOC liens and assist with document reconciliation to confirm Alliant is listed as the lien holder for funded HELOC applications.
In this role, you will be responsible to review and underwrite residential loan applications of different levels of complexity in a high-volume setting. Complete loan applications while being in compliance and adherence with the credit union and secondary market guidelines.
In this role, you will be responsible to drive product strategy by working in a cross functional environment to design, develop, and deploy enterprise wide product strategies that support member experience, innovation and growth. Maintain competitive industry knowledge of relative products, features, benefits, emerging technologies and opportunities. Responsible to guide the product, marketing, digital, operations, and technology teams to deploy product solutions.
In this role, you will be responsible for the development and execution of the product vision, strategy, and roadmap and overseeing the development and lifecycle of the products which includes but is not limited to marketing campaigns, competitive intelligence, member experience digital engagement, reporting and performance. Work with cross-functional teams for a successful launch and ensure alignment with the overall company objectives to create a seamless member journey and outstanding member experience. Act as the central point of contact for relative consumer products within the credit union, and liaison between respective support areas.
In this role, you will be provide consultative sales, service and support to members. Evaluate and identify the member’s financial needs and originating new accounts, taking applications for and originating loans as well as cross-selling lending ancillary products, processing financial transactions on member’s accounts, resolving member issues, or making targeted referrals to internal business partners that result in deeper relationships, high levels of member satisfaction, and increased sales. Subject matter specialist to other teammates. Handle complex high volume of calls and member loan applications through the member care center and other application channels; including internet,...
In this role, you will support and coach Agile team(s) by empowering them and providing methods and tools to enable quality delivery while maintaining a focus on the continuous improvement of the team. Responsible for removing impediments that may obstruct the pursuit of the team’s goals and preserving flexibility and ability to respond to changes on the team. Lead the enhancement of best practices in relation to a high-performance team’s processes, artifacts and tools. Collaborates with other teams and assists the organization with launching, stabilizing and optimizing program-level and portfolio-level teams while adapting and promoting Agile frameworks, principles and...
In this role, you will lead the second line of defense oversight of the Model Risk Management (MRM) program. Collaborate with internal model owners and users to enforce the model risk management policies and practices, including maintaining an accurate model inventory, review model performance results, provide model validation services, and prepare monthly MRM risk reporting for credit risk and treasury management (ALM) finance, and underwriting related models.
In this role, you will review invoices for accuracy and processing them timely on applicable systems. Ensure repossession proceeds are accurate, timely and processed on applicable systems. Complete monthly attorney reviews. Resources to do the job require reliance on technical knowledge of department policy, state and federal collection laws, as well as collection guidelines.
In this role, you will be responsible for approving vehicles for repossession and the collection of charged off debt. Provide support for inbound and outbound call operations and responding to debt validations while ensuring compliance with department policies, state and federal collection laws, as well as collection guidelines.
In this role, you will be responsible for operational support in the opening of mortgage loans including related activities and products. Manages initial submission pipeline, providing regulatory disclosures, preparing loan applications for submission to underwriting, reviewing quality control checklists and ordering collateral verification reports in coordination with approved appraisal management companies. Reviews mortgage loan documentation and mortgage applications and supporting loan documents to ensure they meet minimum submission criteria and/or preparing for other applicable loan application workflows. Verifies the accuracy and completeness of regulatory disclosures, incoming...
In this role, you will be responsible to execute the compliance testing plan in accordance with the compliance testing schedule to evaluate the credit union’s adherence to policies and procedures, federal, state, and local laws and regulations. Support management in achieving department goals by assisting in designing testing processes, standards, and templates.
