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Join our team and shape the future of digital banking

 

Fully digital. Fully human. Full of possibility.

 

With over 88 years of history and more than $19 billion in assets, Alliant Credit Union is the largest credit union in Illinois and the 8th largest in the U.S. We’re a 100% digital not-for-profit financial cooperative, with no physical location outside our Chicago corporate headquarters. Consistently ranked as a top credit union by numerous publications such as NerdWallet, the Wall Street Journal and CNBC, we’re also proudly one of Built In’s Best Places to Work in Chicago.

 

Alliant has more than 850 employees, with our headquarters located on the northwest side of Chicago near O’Hare International Airport. Our guiding principles (Savvy, Selfless and Socially Responsible) combine with our shared values (Unleash Talent, Be Bold, Wow Members, Build Together, and Do Good) to create an environment with boundless potential.

We defy convention by putting people at the center of everything we do and providing our members with experiences that redefine the financial industry. When 100% digital meets 100% human, we can break down walls and create an environment where the possibilities are endless.

Our future is driven by our passion for being bold disruptors of the traditional way of doing things. We work in a dynamic, ever-changing environment, with a purpose-driven hybrid approach where we encourage one another to unleash brilliance and use our unique skills to make a difference.

When you join Alliant, you’ll discover an environment where you have countless opportunities to challenge the status quo in a collaborative, free-thinking environment. Enjoy office perks like weekly free lunches and “go green” initiatives, as well as participate in our mission to bridge the gap between tech and people through our digital equity work.

Here you can view our current job openings and apply for positions online. Or, if you prefer, you can submit your resume for general consideration.

Do you know somebody whom you feel would be interested in joining our team? Please refer them to us!

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Title

Supervisor, Member Care Center - Hybrid
The Supervisor role will lead and coach employees through the day-to-day operational responsibilities of a contact center.  The role will work with the management to drive employee development and performance management by monitoring, motivating, recognizing and coaching the team in order to enhance job performance. Identify and solve complex member issues, coach and train employees in the areas of member service quality, and product knowledge. 
Requisition ID
2024-3956
Category
Customer Service/Support
Job Location
United States-IL-Chicago
Title

Wire Operations Specialist #Hybrid
In this role, you will provide internal and external support for customers processing wire transactions and processing high volume domestic and international wire transfers while demonstrating an optimal level of proficiency with assigned tasks. Achieve cross-training across the wire transfer ecosystem, utilizing various payment system applications while following the credit union policies, and compliance guidelines related to deposit products and electronic funds transfers.
Requisition ID
2024-3953
Category
Customer Service/Support
Job Location
United States-IL-Chicago
Title

Member Operations Specialist #Hybrid
In this role, you will be responsible for processing new membership and depository account openings for products including checking/savings, certificates, UTMA, Guardianship, Organizational and Trust accounts that come in via multiple channels. You will report to the Manager of Member Care Experience and will validate applicant’s basis of eligibility and ensures requirements are met. Processes and follows up on applications that need manual review by determining what additional information and documentation is needed from the applicant.
Requisition ID
2024-3938
Category
Customer Service/Support
Job Location
United States-IL-Chicago
Title

Inbound Call Center Representative - Hybrid (Located near O'Hare Airport)
Alliant Credit Union is looking for an outgoing individual to serve as the face of our institution to work in a hybrid capacity. The customer service representative will provide consultative service and support to credit union members via telephone. They will resolve member issues, evaluate and identify the member’s financial needs with compassion and care. Additionally, they will build relationships with members in order to excellent service and member satisfaction, and targeted referrals to internal business partners that result in deeper relationships. The representative will educate members on credit union products, policies and regulatory compliance as well as provide members with assistance on account maintenance.
Requisition ID
2023-3818
Category
Customer Service/Support
Job Location
United States-IL-Chicago