In this role, you will be responsible for the development of new mortgage business from both credit union members and non-credit union referral sources. Work includes prospecting non-member borrowers and referral sources as well as prospecting to credit union provided lead opportunities using knowledge of credit union products and mortgage guidelines, as well as an overall knowledge of mortgage lending and current market conditions.
In this role, you will be responsible for the development of new mortgage business from both credit union members, noncredit union referral sources and various lead aggregators. Prospecting non-member borrowers and referral sources as well as prospecting to credit unions provided lead opportunities. Stay current with credit union products and mortgage guidelines. Use knowledge of credit union products and mortgage guidelines, as well as an overall knowledge of mortgage lending and current market conditions.
In this role, you will service consumer loans from post-origination or through payoff date. Creates a positive experience for new members who recently obtained a vehicle loan through inbound and outbound call campaigns. Educates members on various information related to their new loan relationship. Answers incoming inquiry calls, as well as performs operational tasks related to securing collateral for both the auto loan and Home Equity portfolios and releasing the title/home equity mortgage upon payoff. Serves as a subject matter expert for various aspects of inquiries or questions related to consumer loans for both internal and external members.
In this role, you will oversee the day-to-day credit and operations for consumer loan products via direct and indirect origination channels such as credit cards, unsecured, auto, RV, home equity line of credit and home equity term loans. Ensure credit quality, plus accurate and efficient loan processing. Partner with leaders to identify and implement new processes, procedures and technology that will improve the efficiency and effectiveness of consumer lending teams.
As a Collections Representative, you will service early stages of delinquency for member loan and depository products including, but not limited to credit cards, mortgages, auto, student and personal loans. This position will report to the Supervisor of Collections. This role will make and receive calls to members in order to facilitate one-time payments, performing transfer transactions between Alliant accounts, updating member contact information and establishing automatic payments or third-party authorizations.
