Job Listings

The Sr. Software Engineer will design, development and implement assigned application development projects. Work on moderate to difficult multiple projects concurrently by using technical knowledge in assigned area NET and structured programming concepts, architecture and process enhancement.

The Sr. Systems Engineer will design and plan assigned system projects while also providing technical support. Understand assigned platforms and current technology as well as acts as an expert in assigned systems such as Windows Servers, Activate Directory, VMWare, Cisco UCS, Backup systems, DNS, SAN Technologies, and Hyper Converged Systems.

As the Supervisor, Consumer Loan Underwriting, you will manage the daily operations and activities of assigned team(s) Manage and monitor the daily workflow of applications through the system and provide underwriting guidance to staff.  This role will provide direction to team members on work priorities and on resolving operational issues. Leverage resources and knowledge of underwriting policies and procedures, as well as automated lending systems to increase auto decisioning

The Manager, Credit Card Product Strategy will lead and oversee the credit card product strategy and performance. Develop and execute a comprehensive roadmap to build competitive, profitable credit card products that support outstanding member experience. This position will be responsible for go to market strategy, competitive intelligence, member experience improvement, and product reporting. Own the 3rd party network and processing partnerships support credit card products and operations.

The Sr. Manager, Consumer Underwriting & Processing will oversee the day-to-day underwriting and operations for consumer loan products and channels. This position will ensure credit quality of newly originated loans, accurate and efficient loan processing, operational oversight, process improvement, adherence to credit and business risk policies, and 3rd party (vendor) management. Lead management/supervisory team to ensure a consistent execution on priorities. Use knowledge of lending policies, standard operating procedures, and systems and is responsible for partnerships with other departments deliver quality originations and an outstanding member experience.

The Supervisor role will lead and coach employees through the day-to-day operational responsibilities of a contact center.  The role will work with the management to drive employee development and performance management by monitoring, motivating, recognizing and coaching the team in order to enhance job performance. Identify and solve complex member issues, coach and train employees in the areas of member service quality, and product knowledge. 

The Sr. Collections Representative pursues loss prevention and loss mitigation opportunities for member loan and depository products including, but not limited to: credit cards, mortgages, auto, student and personal loans. This position reports to the Supervisor or Sr. Collections. Arrange member payments, perform extensive skip tracing, investigate delinquencies, negotiate temporary modified re-payment terms for members experiencing financial hardship, negotiate modified re-payment terms for total loss or repossession deficiency balances, negotiate settlements on closed lines of credit, investigate loss mitigation options for deceased members, and perform collections activities during the repossession process including facilitating redemption of repossessed vehicles.

The Home Equity Processor will process loans from time of receipt to submission, to closing by coordinating activities amongst team members such as underwriters, loan consultants as well as members and third-party vendors. This role will report to the  Supervisor of Consumer Loan Processing and reviews loan documents to ensure the loan conditions are set by underwriting and verifies the accuracy and completeness of each document. This position acts as a backup for consumer loan processing to assist in processing backlogs.

The Commercial Origination Analyst provides support to the team in performing a diverse range of duties that entails initial tracking and analyzing new loan opportunities such as investment commercial properties, owner occupied commercial properties, note-on-note financings, and warehouse financing opportunities for prospective borrowers. The role will assists management with performance statistics and analysis of the figures, supports the Department with improving the overall speed to market and volumes of deals reviewed and works to analyze, quote and sign up new commercial real estate lending opportunities across a diverse set of asset types.

As a Collections Representative, you will service early stages of delinquency for member loan and depository products including, but not limited to credit cards, mortgages, auto, student and personal loans. This position will report to the Supervisor of Collections. This role will make and receive calls to members in order to facilitate one-time payments, performing transfer transactions between Alliant accounts, updating member contact information and establishing automatic payments or third-party authorizations.

What makes this role rewarding? The Card Fraud and Risk Specialist will investigate debit and credit fraud disputes to determine whether they are fraudulent. This position reports to the Senior Manager of Fraud. Work involves moderate difficulty in identifying fraud trends and making claim determinations. The incumbent will also assist with analyzing fraud losses for personal accounts and loans.  

As a Manager in our Member Care Center, you will lead and direct teams within a contact center in order to drive improved efficiency and a best-in-class member experience. The role will work to improve employee product knowledge, training and engagement. Develop employees using coaching skills and knowledge of organizational products, policies, procedures, and systems. Drive performance management, employee retention and talent acquisition.

The Lending Product Manager, Credit Card provides a high level of corporate leadership on core value creating proposition to our customers and members. This role will coordinate the integration point of card product, channel, platform and content to deliver the brand value proposition. Develop a comprehensive roadmap to build competitive, profitable products that support outstanding member experience and will be responsible for go to market strategy, competitive intelligence, member experience improvement, and product reporting.

  As a Director, Credit Risk, you will provide data-driven insights and recommendations for the effective management of the risk-return trade-off across Consumer and Residential Lending portfolios such as mortgages, credit cards, personal loans, and auto loans. You will lead a team and drive significant workstreams and initiatives leveraging data and analytics. The role will build productive and constructive relationships with key partners across different functions, including business line managers, Finance, and Compliance.  

What will your day look like? Develop and review credit policies and strategies as well as data and analytical frameworks for loan origination and loss forecasting. Review relevant data to identify the quantitative and qualitative factors driving the credit risk for consumer & mortgage loans. Preform evaluation, implementation and monitoring of third-party and in-house scoring solutions. Perform model and strategy testing and assist with audit/regulatory requests. Work cross-functionally with other teams such as Advanced Analytics, Lending, Loan Servicing, Marketing, Finance, and Data Service teams, preparing underwriting and account management presentations to management for review and implementation.  

The Sr. Brand, Communicaitons Manager will be responsible for shaping Alliant’s public image and operationalizing Alliant’s brand internally and externally.  This role will be responsible for strategic storytelling and for creating brand moments through communications that drive brand awareness and member satisfaction. Serve as the internal “face” of brand strategy, serving as the bridge between marketing and the business with the ultimate goal of increasing awareness of Alliant’s brand as a financial institution and employer.

What will your day look like? The Enterprise Architect catalogs, develops, coordinates, communicates, maintains, and enforces the overall Enterprise Architecture Models, Representations, Initiatives, Capabilities, and Standard Components used by the Enterprise to perform all business and technology related activities.  You will be responsible for setting the direction and establishing the approach for integrating information applications and programs.  Activities will include: - Architecting for cross-program, and cross-project Architecture strategies, opportunities, and problem resolution - Architecting for complex application development and integration projects - Consulting in business process analysis and design, and service delivery, particularly with respect to the use of information, and trends and directions Project “Auditor” to ensure conformance and compliance of projects and programs with Architect guidelines. Essentially the “voice of the customer” during development activities.

What will your day look like? You will be responsible for the technical designs and development of digital platforms supporting business applications, systems integrations, cloud services, databases, reporting, or business analytics as required to deliver new business functionality supporting corporate business objectives. The incumbent will solve complex technical problems and guide team in implementation of full .Net stack as well as solutions built on different platforms and technologies requiring one or more of the following: front-end (user interfaces), back-end (APIs), database and DevOps development. The incumbent will possess a holistic view of all products and their interactions to design complex solutions and plan for how new products/features fit into the larger ecosystem. Work requires strategic and analytical thinking, attention to detail and effective oral and written communication skills. General direction is received from Manager, Software Engineering.

  The Scrum Master (SM) will support and coach Agile team(s) by empowering them to leverage the Agile mindset, methods and tools and enabling quality delivery while maintaining a focus on the continuous improvement of the team. The SM will optimize team productivity by removing impediments that may obstruct the pursuit of the team’s goals and by preserving flexibility and ability to rapidly respond to changes on the team and the Agile Release Train (ART).   The incumbent will lead the enhancement of best practices in relation to a high-performance Agile team’s processes, artifacts and tools. The SM is a key member of the Marketing team, which assists the organization with launching, stabilizing and optimizing program level and portfolio level teams while adapting and promoting Agile frameworks, principles and practices. Resources to do the job require reliance on in-depth knowledge of Agile mindset/methodologies and tools, as well as being an Agile champion with project management and relationship management skills. General direction is received from the Sr Manager, Marketing Technology & Operations.  

What will your day look like? You will be a member of the Service Desk department that serves as the first point of contact for all technology relates issues and requests. Majority of the work involves heavy phone support (on-site and remote) with a rotational on-call after hours support. Other method of contact we support also includes email and walk-ups.  Resources to do the job require reliance on technical knowledge of computer systems and credit union policy.  General supervision is received from the Manager, Service Desk and Manager, Desktop Engineering. Please be aware the schedule for this role is Wednesday - Friday 11:30 AM - 8 PM, Saturday-Sunday 9:30 AM - 6 PM.