Join our team and shape the future of digital banking
Fully digital. Fully human. Full of possibility.
With over 88 years of history and more than $19 billion in assets, Alliant Credit Union is the largest credit union in Illinois and the 8th largest in the U.S. We’re a 100% digital not-for-profit financial cooperative, with no physical location outside our Chicago corporate headquarters. Consistently ranked as a top credit union by numerous publications such as NerdWallet, the Wall Street Journal and CNBC, we’re also proudly one of Built In’s Best Places to Work in Chicago.
Alliant has more than 850 employees, with our headquarters located on the northwest side of Chicago near O’Hare International Airport. Our guiding principles (Savvy, Selfless and Socially Responsible) combine with our shared values (Unleash Talent, Be Bold, Wow Members, Build Together, and Do Good) to create an environment with boundless potential.
We defy convention by putting people at the center of everything we do and providing our members with experiences that redefine the financial industry. When 100% digital meets 100% human, we can break down walls and create an environment where the possibilities are endless.
Our future is driven by our passion for being bold disruptors of the traditional way of doing things. We work in a dynamic, ever-changing environment, with a purpose-driven hybrid approach where we encourage one another to unleash brilliance and use our unique skills to make a difference.
When you join Alliant, you’ll discover an environment where you have countless opportunities to challenge the status quo in a collaborative, free-thinking environment. Enjoy office perks like weekly free lunches and “go green” initiatives, as well as participate in our mission to bridge the gap between tech and people through our digital equity work.
Here you can view our current job openings and apply for positions online. Or, if you prefer, you can submit your resume for general consideration.
Do you know somebody whom you feel would be interested in joining our team? Please refer them to us!
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In this role, you will lend support to team members and hiring managers through various stages of the recruitment process. You will be responsible for the operational aspects of the applicant tracking system (ATS) to include, reporting, user management, and ensuring operational regulations and updates are met. Act as the key point person responsible for the coordination and updating external social media strategy. Manage routine talent engagement initiatives. Responsible for background check coordination and management. Represent the team and work with other functional areas of HR on various project and initiatives.
In this role, you will be responsible for leading the complaints management processes, including complaint system updates, complaint data intake, detailed complaint review/analysis, and complaint reporting. Responsible for reviewing consumer complaints to identify potential regulatory-related concerns and/or people, process, or technology enhancement opportunities. Responsible for working with the lines of business on complaints training and review of complaint submissions for accuracy by following business processes, rules and applicable CFPB and NCUA guidelines, State of Illinois and other regulations applicable to financial services organizations.
In this role, you will assist in the execution of internal audits of financial, operational, regulatory compliance, information technology, and ancillary processes within the organization. Validate and assess existence, design, and execution of proper controls with appropriate processes and procedures to ensure compliance with related government guidelines and laws. Support management in the assessment of potential areas of risk, appraisal of their significance, and making recommendations to improve system controls, reduce expenses, and improve earnings. Responsible for executing work in a manner that is consistent with departmental standards and quality assurance requirements.
In this role, you will serve as a product expert and resource, making sure that objectives are defined, communicated and achieved in accordance with the credit union’s priorities and targets. Work to operationalize and automate new product offerings and supply multiple internal partners with detailed product specifications and drive out downstream dependencies and data requirements. Responsible for the day to day relationship management of assigned partnerships. Oversee the transfer of the new product and relationship to the line of business.
In this role you will support and coach Agile team(s) by empowering them and providing methods and tools to enable quality delivery while maintaining a focus on the continuous improvement of the team. Responsible for removing impediments that may obstruct the pursuit of the team’s goals and preserving flexibility and ability to respond to changes on the team. Lead the enhancement of best practices in relation to a high-performance team’s processes, artifacts and tools. Collaborates with other teams and assists the organization with launching, stabilizing and optimizing program-level and portfolio-level teams while adapting and promoting Agile frameworks, principles and practices.
In this role, you will manage deposit and transactions by developing and maintaining a comprehensive roadmap to build competitive, profitable deposit products that support the member experience. Develop a comprehensive go-to-market strategy for deposit products including product acquisition, retention, engagement, and multi-product. Responsible for competitive intelligence, member experience improvement, and product reporting.
In this role, you will be responsible for the development of new mortgage business from both credit union members and non-credit union referral sources. Work includes prospecting non-member borrowers and referral sources as well as prospecting to credit union provided lead opportunities using knowledge of credit union products and mortgage guidelines, as well as an overall knowledge of mortgage lending and current market conditions.
The Product Owner will own and create assigned digital product roadmaps and deliver improved functionality and user experience in online banking and mobile platforms to achieve key performance indicators, key business outcomes and financial objectives. Partner with management to develop and maintain a strategic roadmap for member facing products. Act as point development team and manage backlogs, open defects, develop user stories and acceptance criteria as well as communicate to internal stakeholders and frontline associates. Track assigned products' performance through reports and interactions with other teams such as the data and analytics team. Interpret the data and make plans or adjustments to plans to influence assigned products’ performance in favorable directions. Implement enterprise initiatives in the online banking and mobile channels. Interface with multiple areas of the business to collect, clarify, and translate business needs into a clear end-product vision as well as collaborate with multiple stakeholders in sprints and delivery lifecycle to continually iterate and enhance the vision.
In this role, you will be responsible for Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) compliance, economic sanctions, and other related financial crimes laws and regulations, directives, guidance, and best practices. Develop and execute a risk-based Quality Control (QC) program focused on the review of the design, effectiveness, and overall quality of AML alert reviews, case investigations, Currency Transaction Reports (CTRs), Suspicious Activity Reports (SAR), Customer Due Diligence (CDD) reviews, and Enhanced Due Diligence (EDD) reviews of higher risk members as it relates to applicable regulations and adherence to relevant policies, procedures, and processes. Prepare reports on review findings, recommended enhancements, and the status of corrective actions.
In this role, you will direct social media efforts to help engage new and existing members, the public and our employees in ways that ultimately drive forward marketing and business goals. Responsible for leading the company-wide social media strategy to drive digital strategy and member-focused approach forward. Responsible for developing, implementing, managing and monitoring the company's Social Media strategy to drive forward business goals. Oversee the day-to-day management of campaigns and ensure brand consistency on social media platforms. Lead social media efforts in creating and maintaining unique social media strategies. Create a strategy encompassing channel optimization, marketing and product implementation developing the strategy to engage internal and external audiences.
This strategic and hands-on role reports directly to the CIO and dotted line to the SVP, Member Care & Operations. He or she will be responsible for developing the strategy and leading the execution of consumer, home, auto, credit cards and commercial lending platforms from origination, underwriting, collections to servicing operations. This leader will partner closely with the business and technology teams to shape the vision and continuously improve end to end technologies, processes, systems and capabilities for direct and indirect lending. They will create a vision and architecture for platforms and capabilities to execute the strategies necessary to enable personalized end-to-end member experiences. Solves large-scale enterprise challenges that cross departmental boundaries by using expertise in designing, implementing, and deploying new technology solutions and capabilities. Collaborates with senior management, vendors, and technical partners to lead a bold charge to take the organization to the next level.
In this role, you will be responsible for administering the SQL Server Databases. Troubleshoot database issues and develop recovery procedures by following the DBA functions and architectures and credit union policy and procedures.
In this role, you will provide continuous build-up and operationalization of an enterprise-class modern data environment, which may include various components within the Azure, Hadoop, SQL server, and Informatic stack. Works with AI/ML, LLM technologies encompassed within the cloud and on-prem data management technology stack while also having knowledge and capabilities as a systems developer. Coordinates, designs, builds, and integrates complex application technology solutions, aligned to architectural standards and definitions and ensures IT services are delivered effectively and efficiently.
This strategic and hands-on role reports directly to the CIO. Will direct the enterprise priorities and objectives. Use knowledge and thought leadership to ensure that organization's enterprise architecture is aligned with its business strategy, digital and data goals. Create and lead the architecture community and actively participate in problem solving to move the business forward including driving key processes such as orchestrating technical design reviews to leverage standard capabilities, avoid technical debt and ensure non-functional requirements are addressed in alignment with enterprise policies such as security, performance, scalability, reliability, resilience, and recoverability. Responsible for overseeing problem management with the intent to improve the reliability and efficiency of systems and services. Collaborate with key stakeholders to align on governance responsibilities and maintains the enterprise’s technology and data architecture library. Lead the process, design, and delivery of the tool chain as well as the technology business management toolkit to drive agile maturity.
In this role, you will develop, edit and analyze digital platforms, Mulesoft software applications, systems integration, cloud services, databases, reporting, or business analytics to support corporate business objectives. Solve complex technical problems and guide team in the implementation of full solutions built on different platforms and technologies requiring front-end, back-end (API/Microserivess), database and DevSecOps development. Understand the products and their interactions to design complex solutions and plan for how new products/features fit into the larger ecosystem.
In this role, you will be responsible for creating the vision and strategy to transform data and analytics capabilities. Lead the credit union's data journey from traditional on-prem data technologies to a modern cloud-based platform. Responsible for ensuring that the data engineering team is delivering the data needs to the organization via our data warehouse, data lake and a suite of reporting, dashboard and analytics tools.
In this role, you will ensure the smooth functioning of software applications such as on-line banking and mobile banking by providing technical assistance to users, and contributing to the overall success of our technology solutions.
In this role the Software Engineer will design, development and implement Jack Henry Symitar PowerOn & SymXchange assigned platform in a collaborative and inclusive agile team. Work on multiple and complex features concurrently. Use foundational technical knowledge of full stack solution development utilizing technologies, structured programming concepts, architecture and process enhancements. Focus on applying industry standard software engineering practices to core banking software development lifecycle and deliver quality results.
Alliant Credit Union is looking for an outgoing individual to serve as the face of our institution to work in a hybrid capacity. The customer service representative will provide consultative service and support to credit union members via telephone. They will resolve member issues, evaluate and identify the member’s financial needs with compassion and care. Additionally, they will build relationships with members in order to excellent service and member satisfaction, and targeted referrals to internal business partners that result in deeper relationships. The representative will educate members on credit union products, policies and regulatory compliance as well as provide members with assistance on account maintenance.
In this role, you will serve as the first line of support for assigned team responsible for troubleshooting 3rd level service desk tickets until resolution and working directly with the service desk.